Job Description


At Connected Health we offer a career not just a job. Our business is transforming the way Homecare is delivered across the UK and Ireland and we understand that the people we employ are central to the transformation of the sector.  At Connected Health our mission is relentless – to attract, recruit and develop the best homecare team in the world. It’s that simple.


We offer monthly and annual staff awards and recognition events. You’ll be working in a family and team orientated working environment with sector leading management and support. After your probationary period you’ll join our health cash plan and have access to discount shopping across a large selection of local retailers and businesses. There’s also free or heavily subsided training including NVQs in Health and Social Care (levels 3-5) to Leadership and Management Training.


About the Job Role

The job role will combine care with leadership. You will be contracted for 25 hours in the Connected Health Office and 10 hours delivering care within your designated area each week. Due to the nature of your role, hours are understood to be flexible.

As an Area Manager you will work alongside the other Area Managers and Senior Management team to ensure the safe and effective provision of care to all of our service users. You will be the direct point of contact for your colleagues regarding the service users that are in your area. As Area Manager you will work with the Co-Ordinators and Quality Monitoring Officer to ensure that all care packages are reviewed effectively and that any changes are brought to the team.

The Job role of the Area Manager could expand alongside the care service so additional roles and opportunities may become available.


About You

You will be have 3+ years’ experience in domiciliary care and hold at least your NVQ Level 3 in Health and Social Care. With experience in leading a team, creating rota’s and relying on your initiative you will meet our company values, working to make lives better. You will be able to utilise resources and your own time to work effectively, thinking creatively to solve problems and to overcome obstacles. You will be flexible and able to work at any time of our service hours allowing yourself to be able to cover sickness if required. You will be positive and engaging, able to build great working relationships as you will be part of an overall care team as well as a smaller leadership team. Punctual and reliable, you will have a proven history of being committed to the career path you have chosen.

If this sounds like you and you hold a full UK driver’s license and have access to your own vehicle then apply now!


  • Will be responsible for development and growth in assigned area.
  • Will be able to work towards business growth targets and KPI’s.
  • To participate in the on-call phone Monday to Friday.
  • Will be responsible for direct line management of area specific Care Team, including: management of weekly workload, area rotas, staff supervisions and spot checks and team meetings and staff appraisals.
  • Will effectively manage staff sickness, absence and annual leave.
  • To manage the 12 week induction of new starters for designated area.
  • Will attend Client reviews as required.
  • Deal directly with Care Managers and Health Trusts as required.
  • Will attend new client first calls as required.
  • To provide emergency care assistant cover as required.
  • Efficiently and effectively report safeguarding / client issues to Senior Manager when required.
  • Oversee quality of service provision and assisting the Quality Monitoring Officer as required.
  • To be co-responsible along with the Senior Care Assistants for the review and maintenance of Client care folders on a monthly basis. Ensuring that all details are up-to-date and of a high standard.
  • Will report to Senior Management team on role responsibilities as required.
  • Assist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.
  • Assist the Senior Management Team with developing channels of communication across the company and ensure open communication is fostered.
  • Produce a monthly management report to the Responsible Person concerning performance.
  • Attend staff, team, management, and board meetings as required.
  • Keep abreast of changes implemented in the Domiciliary Care Industry.
  • Demonstrate leadership, empathy and the ability to manage stressful and demanding working environments.


  • Excellent written and verbal communication skills
  • Experience in team management, rotas and on-call phone
  • 3 years’ experience in care delivery
  • NVQ Level 3 in Health & Social Care
  • Ability to plan and organise own workload
  • Full, Valid UK driving licence
  • Appropriate insurance for vehicle business purposes

Salary will be discussed at interview stage.

Mandatory care assistant training, relevant management training and a comprehensive career growth package are on offer for the right person. Interviews are being scheduled ASAP so apply today to secure your chance!

Job Title

Job Location

Opportunities across Greater Belfast, North Down, Ballymena, East Antrim and the North West (Limavady)

Key Skills:

  • Experience in domiciliary care
  • Experience in leading a team
  • Hold full drivers licence and have access to a car.



Please select the region that you want to work in
Do you hold a full driving licence and have access to a car?