27 Apr DELIVERING WITH DIGNITY
At Connected Health, we believe it is our responsibility to respect the dignity of everyone and abide by the Dignity Do’s.
10 Dignity Do’s
High quality services that respect people’s dignity do:-
- Have a zero tolerance of all forms of abuse
- Support people with the same respect you would want for yourself or a member of your family
- Treat each person as an individual by offering a personalised service
- Enable people to maintain the maximum possible level of independence, choice and control
- Listen and support people to express their needs and wants
- Respect people’s right to privacy
- Ensure people feel able to complain without fear of retribution
- Engage with family members and carers as care partners
- Assist people to maintain confidence and positive self-esteem
- Act to alleviate people’s loneliness and isolation
The Dignity Do’s were developed by Dignity in Care, part of the National Dignity Council. They strive to improve the standards of care by promoting the work of Dignity Champions. Driven by the principle that everyone deserves dignity, the campaign’s core values encourage everyone to have dignity in their minds and actions in order to change the culture of care and improve the quality of care and experience of people using all care services.